Find out about us

Corporate Overview

This section is an overview of our supporters, funders and standards.

Charities Commission

Find us on the Charities Commission website by clicking here

Companies House

Click here to view our details on Companies House including access to our audited annual accounts

Advice Quality Standard

Citizens Advice County Durham has been awarded the Advice Quality Standard (AQS) which is the only sector-owned, independently audited standard that focuses on advice.

The AQS is awarded to organisations that give advice to members of the public on legal issues. Organisations are audited every two years and have to demonstrate that they are accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.

Visit www.  for more information.


Citizens Advice County Durham is authorised and regulated by the Financial Conduct Authority FRN: 617615

For further information visit

Advice in County Durham

We are a partner of Advice in County Durham and have received recognition as a 4 tick approved centre for support advice.

To find out more visit

Hate Crime Reporting Centre

All Citizens Advice County Durham offices are hate crime reporting centres.

If your attacked because of your gender, disability, identity, race, religion or sexual orientation this is a hate incident. You have a right to be who you are.

Report it. No incident is too small, we can help you make a report online and make sure you get the help you need.


You can find our press releases here

Alternatively contact

Or for Research and Campaigns contact

You can find national Citizens Advice media centre and press releases here. There is also further support for journalists including advice trends, key facts, expert comments, FAQ and online advice