We have made a difficult decision following the recent government guidance to suspend face to face advice sessions in all…Read article
Find out about us
Find out about us
This section is an overview of our supporters, funders and standards.
Find us on the Charities Commission website by clicking here
Click here to view our details on Companies House including access to our audited annual accounts
Citizens Advice County Durham has been awarded the Advice Quality Standard (AQS) which is the only sector-owned, independently audited standard that focuses on advice.
The AQS is awarded to organisations that give advice to members of the public on legal issues. Organisations are audited every two years and have to demonstrate that they are accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.
Visit www.advicequalitystandard.org.uk for more information.
Citizens Advice County Durham is authorised and regulated by the Financial Conduct Authority FRN: 617615
For further information visit fca.org.uk
We are a partner of Advice in County Durham and have received recognition as a 4 tick approved centre for support advice.
To find out more visit adviceincountydurham.org.uk
Finding your potential
Reaching Out Across Durham (ROAD) brings together 12 well respected voluntary and community service organisations who want to make a real difference to the lives of 625 people who live in County Durham. ROAD is funded by the Big Lottery Fund and the European Social Fund until July 2019, and is a Building Better Opportunities (BBO) programme.
DurhamWorks is a dedicated programme for young people aged 16-24 living in County Durham who are not in education, employment or training.
DurhamWorks is a partnership programme between Durham County Council and 16 organisations working together to support young people and help them create their future, including Citizens Advice County Durham.
All Citizens Advice County Durham offices are hate crime reporting centers.
If your attacked because of your gender, disability, identity, race, religion or sexual orientation this is a hate incident. You have a right to be who you are.
Report it. No incident is too small, we can help you make a report online and make sure you get the help you need.