Bishop Auckland

COVID19 Notice: We are still providing free, confidential, impartial and independent advice over the phone and webchat. Some of our offices and outreach are open for face to face advice.


Adviceline: 0808 2787821 Monday to Friday 10:00 am to 4:00 pm

Debt Adviceline: 0300 323 2000 Monday to Friday 9am-4pm

Consumer Helpline: 0808 223 1133 Monday to Friday 9am-5pm

Universal Credit Free Helpline: 0800 144 8 444 Monday to Friday 8am – 6pm

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We are located on the first floor of the Four Clocks Centre which can be accessed by the stairs in reception or a link further down the ground floor hall.

Four Clocks Centre
154a Newgate Street
Bishop Auckland
DL14 7EH

Closed bank holidays



Coronavirus update: face to face advice is available Tuesday and Thursday 9.30am to 1.00pm

Should you visit an office, you will be asked to wear a mask (unless exemptions apply) and follow our in-site risk assessments for the safety of all.