Chester le Street

Coronavirus update: face to face advice is suspended until further notice

Contact

0300 330 9027 - Advice Line, Monday to Friday 10:00 am to 4:00 pm

0300 323 2000 - Debt Advice Line, Monday to Friday 9:00 am to 1:00 pm

0800 144 8 444 - Universal Credit Support Freephone, Monday to Friday 8:00 am - 6:00 pm

0300 323 1000 - To cancel or rearrange appointments

15 Church Chare,
Chester le Street,
DH3 3PZ

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Information

Our small, bespokeĀ centre is found on Church Chare street, opposite Cestria Primary School.

Hours

Coronavirus update: face to face advice is suspended until further notice at all offices and outreach, if you require urgent advice please contact us by phone. We appreciate your patience as wait times will be increased due to high demand and as we adjust our services.

Drop in sessions for advice and information – Please note our offices close for lunch at 12.45pm and re open at 1.30pm

Tuesday

10.00 am to 4.00 pm General Advice

10.00 am to 4.00 pm Help to Claim Service (Universal Credit)

10.00am to 1.oopm Debt Advice

Wednesday

10.00 am to 4.00 pm General Advice

10.00 am to 4.00 pm Help to Claim Service (Universal Credit)

10.00am to 1.00pm Debt Advice

Friday

10.00 am to 4.00 pmĀ General Advice

10:00 am to 4:00 pm Help to Claim Service (Universal Credit)

10.00am to 1.00pm Debt Advice

 

We are closed on Bank holidays, and between 24th December until 2nd January when services will resume as normal.