Durham

Coronavirus update: face to face advice is suspended until further notice

Contact

0300 330 9027 - Advice Line, Monday to Friday 10:00 am to 4:00 pm

0300 323 2000 - Debt Advice Line, Monday to Friday 9:00 am to 1:00 pm

0800 144 8 444 - Universal Credit Support Freephone, Monday to Friday 8:00 am to 6:00 pm

0300 323 1000 - To cancel or rearrange appointments

54 North Road,
Durham,
DH1 4SF

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Information

Our modern premises on North Road are close to the main bus interchange and other facilities in the town.

Hours

Coronavirus update: face to face advice is suspended until further notice at all offices and outreach, if you require urgent advice please contact us by phone. We appreciate your patience as wait times will be increased due to high demand and as we adjust our services.

Drop in sessions for advice and information – Please note our offices close for lunch at 12.45pm and re open at 1.30pm

Monday 

10:00 am to 4:00 pm

Tuesday

10:00 am to 4:00 pm

Thursday

10:00 am to 4:00 pm

 

We are closed on Bank holidays, and between 24th December until 2nd January when services will resume as normal.