Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

Temporary Head of Finance (MAT Cover)
One Point Network & Campaigns Officer
Help to Claim: Universal Credit Adviser

Temporary Head of Finance (MAT Cover)

Hours: 37 hours per week

Location: Please note that everyone in the organisation is currently working from home due to COVID-19. Interviews and induction will be done remotely and until CACD return’s to office working, the post holder will be required to work from home.

Duration: Fixed term 12 months

Citizens Advice County Durham are currently seeking to recruit a temporary Head of Finance. The purpose of the role is to take responsibility for the sound financial management of the charity, partake in key procurement contract reviews, negotiations and also manage the outsourced IT contractors. The charitable organisation is undergoing a period of substantial growth and change and this is an exciting opportunity to be involved in.

The role is focused on taking a strategic lead on maintaining financial matters concerning the organisation by providing ‘real time’ support and analysis and be a trusted adviser that adds value that will contribute to decision making.

More widely the post holder will work in collaboration with the executive team to foster innovation and excellence in service delivery and work to ensure that the charity remains a vibrant sustainable charity that saves and changes lives for residents.

Applicants should be experienced in accounting and/or book keeping with an associated accounting qualification (such as, ACCA, CPFA or ACA) or relevant experience in a senior financial role. Candidates will also need to demonstrate experience of operating in a charitable environment with strong IT and communication skills.

Please ensure that you read the full Job Description and Person Specification before applying.

Closing date: 9:00am Monday 9th November 2020

Interviews will take place remotely via google hangouts.

 

Download application pack

One Point Network & Campaigns Officer

Hours: 34 hours per week

Location: : Based in Bishop Auckland with extensive travel across County Durham. Please note that everyone in the organisation is currently working from home due to COVID-19. Interviews and induction will be done remotely and until CACD return’s to office working, the post holders will be required to work from home.

Duration: fixed term until 31st March 2020 - Subject to Funding

We currently have an exciting opportunity for a One Point Network & Campaigns Officer to work within our established One Point Advice team based in Bishop Auckland.

The purpose of the One Point Network & Campaigns Officer is to promote and encourage referrals into the One Point Advice Service.

The post holder will work in collaboration with Durham County Council on Campaign activities and is expected to identify issues and trends affecting Children’s Services across the County Durham Area. The successful candidate will also, interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

This role will be subject to an Enhanced DBS check.

Closing date: Monday 2nd November 2020

Interviews to be held: Friday 6th November 2020

Download application pack

Help to Claim: Universal Credit Adviser

Hours: 37 hours per week

Location: Countywide - Please note that everyone in the organisation is currently working from home due to COVID-19. Interviews and induction will be done remotely and until CACD return’s to office working, the post holders will be required to work from home.

Duration: Fixed term until March 2021 subject to funding

“Help to Claim: Universal Support” project offers end-to-end support to help service users make a new Universal Credit claim and be ready for when their first payment arrives. We are actively seeking to recruit for a Help to Claim adviser to join the existing Help to Claim Team in maintaining a countywide presence.

Applicants should have a good working knowledge of the benefits system, Universal Credit and the Universal Credit Claims Process. They should be able to demonstrate good IT skills to support clients to make and complete their new Universal Credit claim via face to face, telephone and webchat channels.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings. As well as a commitment to the aims and principles of the Citizens Advice Service.

Please note that everyone in the organisation is currently working from home due to COVID-19. Interviews and induction will be done online and until we return to office working the post holders will be required to work from home.

Closing date: 2nd November 2020

Interviews to be held: 9th November 2020

Download application pack