Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

One Point Advice Worker
DRO Administrator

One Point Advice Worker

Hours: 34 Hours per week

Location: Bishop Auckland

Duration: Fixed term March 2021 - Subject to the continuation of funding

We currently have an exciting opportunity for a One Point Advisor to work within our One Point advice team based in Bishop Auckland.

 

The purpose of the role is to provide advice to clients & their families who are referred to the service by One Point Centre staff. The role will involve extensive travel across County Durham, visiting One Point Centres.  The successful candidate will attend meetings with One Point Centre staff to promote the service and encourage referrals, and to build strong working relationships with staff across County Durham.

 

This role will be subject to an Enhanced DBS check.

 

Duration – fixed term until 31st March 2021

Location – Based in Bishop Auckland with extensive travel across the North & East of County Durham. Please note that everyone in the organisation is currently working from home due to COVID-19. Interviews and induction will be done online and until we return to office working the post holders will be required to work from home.

Hours: 34 hours per week.

 

Whilst working for us you will be a part of our amazing team and will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us supporting you every step of the way.

 

Please note we do not accept CV’s.

Closing date: Monday 28th September 2020

Interviews to be held: Friday 2nd October 2020

Download application pack

DRO Administrator

Hours: 37.5

Location: Armstrong House

Duration: Fixed term until March 2021

As one of the UK’s leading charities we pride ourselves on being confidential, non-judgemental and impartial. We currently have a number exciting administration opportunities that have become available in our Debt Relief Order Unit (DRO). The job role involves the processing of a high volume of incoming and outgoing post, liaising directly with clients and Local Citizens Advice on the telephone, inputting and maintaining client data onto our CRM system and other administrative duties in line with office systems.

Job Title: DRO Administrator

Hours: Full time – 37.5 hours per week

Duration – Fixed term – March 2021

Location – Citizens Advice County Durham, DRO Unit, Armstrong House, Abbey Woods Business Park, Durham, DH1 5GH.

If you:

  • Can demonstrate excellent communication skills (role entails a high level of contact with clients via telephone and letter).
  • Can manage your time effectively with a keen eye for detail
  • Can complete tasks to the highest quality
  • Can monitor and maintain your own standards ensuring work is accurate.

Then we want to hear from you!

Whilst working for us you will be a part of our amazing team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us, supporting you every step of the way.

Please note we do not accept CV’s, to download an application pack visit: www.citizensadvicecd.org.uk/about/vacancies

Closing date: 09:00am 1st October 2020

Interviews to be held: 6th October 2020

Download application pack