Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

AICD Compliance Officer

AICD Compliance Officer

Hours: 30 Hours per week

Location: County Durham

Duration: 2 year fixed term subject to the continuation of funding

Advice in County Durham (AICD) is a partnership of local advice providers, committed to working together, to improve the provision of advice across County Durham. The partnership aims to provide a seamless journey for those seeking advice; by enabling organisations providing information and advice to work in a more collaborative way for the benefit of all concerned.

This role will be employed by Citizens Advice County Durham and will support all network members. The purpose of the role is to lead on the introduction of a new Advice in County Durham website and portal. More widely, the compliance officer will be responsible for ongoing effective data management and maintenance of the system as well as providing training and ongoing support to referring organisations.

We are seeking to recruit a motivated self-starter with the ability to plan and prioritise work in a flexible and methodical way, to meet deadlines as well as manage multiple priorities. Applicants should have a working knowledge of GDPR and the associated legislation, with experience of reviewing and implementing information governance documentation and processes. Candidates should also have a sound technical understanding of implementing a website and referral portal as well as experience of creating and delivering training to a broad range of stakeholders

Key details for the role are:

Job Title: AICD: Compliance Officer

Duration: Fixed term until 31st March 2023 subject to continuation of funding

Hours: 30 Hours per week

Salary: £23,565 – £24,991 (Pro-Rata)

Location: County Durham

Please ensure that you read the full Job Description and Person Specification before applying. Applicants are welcome to have an informal chat regarding the role and find out more information prior to applying, if this is something you are interested in please contact

Closing date: 9:00am Thursday 11th March 2021

Interviews will take place remotely via google hangouts on Wednesday 17th March 2021.

Download application pack