Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

Trustee Board Member
Part Time DRO Administrator (Maternity Cover)
DRO Administrator

Trustee Board Member

Hours: The ability to attend meetings at least six times a year

Location: County Durham

Duration:

At Citizens Advice County Durham we provide free, independent and confidential advice to help clients overcome their problems. We campaign on the big issues and act as a voice when our clients need to be heard. We believe no one should have to face issues without good quality, impartial advice. As an independent local charity, with a turnover of over £3m, we are here to serve the local community in any way that we can.

 

At present we are currently seeking to recruit a number of Trustees to join our thriving charity. As member of our Board of Trustees, you will carry the collective responsibility for ensuring that the organisation is governed correctly. This will involve ensuring that we are compliant with Charity Law and other internal and external guidance, whilst also striving to ensure that the charity maintains its sense of mission, in line with its primary aims and objectives.

 

We are seeking to recruit individuals with a strategic vision, independent judgement and a willingness to give time and commitment to being a Trustee. Applicants must be able to demonstrate a passion for the County Durham community and experience at a managerial or leadership level. Specifically we are looking for applicants with experience in the charitable sector.

 

The post of trustee is unpaid but will provide you a great deal of experience and satisfaction. All reasonable expenses are reimbursed. You must be able to attend meetings at least six times a year, keep yourself briefed on the issues and think strategically. We are particularly keen to achieve a more diverse Board of Trustees and welcome applications from all from all communities.

 

If you like more information or an informal discussion regarding the roles please contact John Scollen – Chair of the board of Trustees or Stuart Dexter – Chief Executive Officer. Alternatively if you would like to join our fantastic board of trustees please send your CV to recruitment@citizensadvicecd.org.uk


Part Time DRO Administrator (Maternity Cover)

Hours: 30 Hours per week

Location: Citizens Advice County Durham, DRO Unit, Armstrong House, Abbey Woods Business Park, Durham, DH1 5GH.

Duration: Fixed Term until October 2021

As one of the UK’s leading charities we pride ourselves on being confidential, non-judgemental and impartial. We currently have an exciting opportunity for an administrator to join our Debt Relief Order Unit (DRO). The job role involves the processing of a high volume of incoming and outgoing post, liaising directly with clients and Local Citizens Advice on the telephone, inputting and maintaining client data onto our CRM system and other administrative duties in line with office systems.

 

Job Title: DRO Administrator

Hours: Part Time – 30 hours per week

Duration – Fixed term – October 2021

Location – Citizens Advice County Durham, DRO Unit, Armstrong House, Abbey Woods Business Park, Durham, DH1 5GH.

 

If you:

  • Can demonstrate excellent communication skills (role entails a high level of contact with clients via telephone and letter).
  • Can manage your time effectively with a keen eye for detail
  • Can complete tasks to the highest quality
  • Can monitor and maintain your own standards ensuring work is accurate.

 

Then we want to hear from you!

 

Whilst working for us you will be a part of our amazing team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us, supporting you every step of the way.

Closing date: 09:00am 04th June 2021

Interviews to be held: 07th June 2021

Download application pack

DRO Administrator

Hours: 37.5 Hours per week

Location: Citizens Advice County Durham, DRO Unit, Armstrong House, Abbey Woods Business Park, Durham, DH1 5GH.

Duration: Fixed term until March 2022

As one of the UK’s leading charities we pride ourselves on being confidential, non-judgemental and impartial. We currently have an exciting opportunity for an administrator to join our Debt Relief Order Unit (DRO). The job role involves the processing of a high volume of incoming and outgoing post, liaising directly with clients and Local Citizens Advice on the telephone, inputting and maintaining client data onto our CRM system and other administrative duties in line with office systems.

 

Job Title: DRO Administrator

Hours: 37.5 Hours per week

Duration – Fixed term – March 2022

Location – Citizens Advice County Durham, DRO Unit, Armstrong House, Abbey Woods Business Park, Durham, DH1 5GH.

 

If you:

  • Can demonstrate excellent communication skills (role entails a high level of contact with clients via telephone and letter).
  • Can manage your time effectively with a keen eye for detail
  • Can complete tasks to the highest quality
  • Can monitor and maintain your own standards ensuring work is accurate.

 

Then we want to hear from you!

 

Whilst working for us you will be a part of our amazing team, you will have a fantastic opportunity to achieve great things. You will definitely get the best feeling at the end of a day after you have helped many people in need. We’d like you to have the best career opportunities working for us, supporting you every step of the way.

Closing date: 09:00am 04th June 2021

Interviews to be held: 07th June 2021

What we offer: There’s lots! Including: a competitive salary, pension scheme, 25 days holiday, childcare voucher scheme, excellent training and development opportunities and much more!

Download application pack