Vacancies & Opportunities

available at Citizens Advice County Durham

Current opportunities / vacancies

Money Advice Project Supervisor

Money Advice Project Supervisor

Hours: 37

Location: County Durham

Duration: Permanent subject to continuation of funding

We are pleased to announce that we have an exciting opportunity for a Money Advice Project Supervisor to join our thriving MaPS debt advice project.

The successful post holder will provide effective support to Debt Advisers by ensuring that the advice provided to over-indebted clients is accurate, effective and tailored to individuals’ circumstances. The Money Advice Project Supervisor will ensure that casework of part of the team meets the standards in place by the Money and Pensions Service and also Citizen’s Advice County Durham.

Applicants who do not possess one of the qualifications set out within the job description will be required to successfully pass a competency/knowledge based test set by the funder at interview.

Key work areas and tasks:

  • Improve and sustain high quality and recording of debt advice through structured feedback to Debt Caseworkers.
  • Carry out observations of Debt Caseworker interviews
  • Provide real time and consistent technical support and advice to Debt Caseworkers
  • Conduct Independent File Reviews.
  • Provide high quality debt advice

We do not accept CVs, please download the application form and return to recruitment@citizensadvicecd.org.uk

Closing date: 13th January 2021

Interviews: 20th January 2021

Download application pack