We’re hiring
We’re hiring. Find out more information here. Citizens Advice County Durham is one of 265 local Citizens Advice across England…
Read articleJune 2, 2020
My name is Tracey Williams and I have volunteered at the Peterlee branch of Citizens Advice County Durham for 21/2 years.
I began my volunteering journey when I was unfortunately made redundant from my receptionist role after 10 years of service. I was unable to commit to a full-time role as I am a carer for my elderly mother, so I decided to pursue volunteering as way of keeping my skills up to date and helping others in the community.
I was welcomed into Citizens Advice County Durham and began my role as a front house receptionist whereby I meet and greet visitors, support them in filling out necessary paperwork and assist with general queries.
I enjoy the role very much and feel proud to contribute to process of helping clients solve their problems, in what can be in many cases, desperate times. I work alongside and amazing team of colleagues who go above and beyond to help clients and I feel privileged to be part of such a dedicated team.
Tracey is one of our many volunteers who we rely on to help deliver our service. Her help is greatly appreciated.
Categories: Staff & Volunteers, Success Stories, Volunteer Recruitment
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