Rob’s Journey: From Volunteer to Advice Centre Supervisor
March 28, 2025
In May 2017, I took a step that would change my life and career path, I became a volunteer for Citizens Advice County Durham in...
25 years volunteering
June 27, 2023
Elizabeth started volunteering for us 25 years ago in 1998. Volunteering as adviser and the office’s social policy representative. During Elizabeth's time with us, she...
A volunteers journey – read what Mags has to say
July 7, 2022
Volunteering for us brings a wide range of benefits and opportunities, not only for the people helped but for volunteers themselves. Read Mag's journey here. ...
Meet David, once a volunteer for us, now a member of staff
March 4, 2022
Meet David, one of our advisors. David started with us as a volunteers and is now a member of staff. Read David’s journey, you may...
Carer Friendly Employer status
October 15, 2021
We have recently been awarded the Carer Friendly Employer mark and are improving our resources and policies for the carers amongst our staff and volunteers....
The benefits of volunteering for us
July 20, 2021
Hear James' positive volunteer journey here: Before I started at Citizens Advice: I was struggling to figure out what to do exactly after my apprenticeship...
Great North Run Solo
September 18, 2020
A big congratulations to, and a huge personal achievement for our very own Jess who completed the GNR Solo this year. In addition to this,...
Top marks
July 6, 2020
Citizens Advice is a membership network of over 300 local offices working together as one service. To remain a member of the network, each local...
A volunteer’s poem from Liz
June 3, 2020
It's great to hear that volunteers find working with us so rewarding. Here's a wonderful poem from Liz Masshedar, one of our volunteers at our...
A volunteer’s story from Tracey
June 2, 2020
My name is Tracey Williams and I have volunteered at the Peterlee branch of Citizens Advice County Durham for 21/2 years. I began my volunteering...