We have recently been awarded the Carer Friendly Employer mark and are improving our resources and policies for the carers…Read article
80th Anniversary Celebration
September 9, 2019
We’ve been helping people find a way forward since 1939, join us in celebrating the support we’ve provided to the community
We’ve been helping the people of County Durham find a way forward since 1939. On the 13th September, Citizens Advice County Durham is celebrating 80 years of service. A service which delivers free, impartial and confidential advice to everyone in the County.
Information and advice is given to clients of all ages on a wide variety of topics such as debt, benefit, housing and employment. The service can be accessed either face to face across 10 offices, or over the phone using Adviceline. In 2018 alone, over 16,000 people were helped.
Citizens Advice County Durham could not deliver the service without the passion, dedication and support of its staff and volunteers, with the service being made up of 60% volunteers. The demand on the service is ever-increasing and therefore, the need to continuously recruit volunteers is essential.
Problems with the introduction of Universal Credit serve as a timely reminder that in difficult times, support for compassionate organisations and campaigning for current and future generations is more important than ever. With an active and passionate research and campaigns department, Citizens Advice County Durham have made an impressive impact on Government policies over the years, from influencing rationing in wartime and providing extra clothing coupons for pregnant women, to the more recent reforms in the private rental sector.