Know Your Rights at Work
July 4, 2025
At Citizens Advice, we believe everyone deserves fair treatment at work. Whether you're just starting a new job, returning after a break, or facing problems...
Migrating to Universal Credit from Legacy Benefits
March 6, 2025
As the government continues its transition from legacy benefits to Universal Credit, it's important to understand how this change affects you. At Citizens Advice, we’re...
Stay warm and save money
January 23, 2025
Our Winter Heating Checklist Check your radiators Bleed your radiators - Cold spots caused by trapped air could mean your radiators aren’t giving out as...
Getting advice on Thursday 9th January
January 8, 2025
Due to the icy weather forecast and with the safety of our staff, volunteers, and clients in mind, all in-person services at Citizens Advice County...
Managing Your Money Over Christmas: Top Tips
December 19, 2024
The festive season is a time for celebration, but it can also be a time of financial stress. Christmas presents, family dinners, and celebrations can...
Advice during the festive period
December 10, 2024
Christmas means lots of bank holidays which means different opening times for things. But there’s still support available. Our in person advice sessions will not...
Beware of Winter Fuel Payment Scams: Stay Safe This Winter
November 22, 2024
As the temperature drops, many people rely on the government’s Winter Fuel Payment to help with heating costs. Unfortunately, scammers often target vulnerable individuals during...
Pension Credit Advice Days
September 12, 2024
📅 Join Us for Pension Credit Advice Days at Citizens Advice County Durham! 🌟 It's important to check if you or a loved one is...
New Energy Advice Helpline
August 12, 2024
Our experienced energy advisors will be available to answer calls regarding energy bills, complaints, fuel vouchers, benefit checks, energy grants, Warm Home Discount, Priority Services...