AI for good?
June 8, 2026
Depending on who you talk to or read, AI is eiher the saviour of humanity, or an all encompassing enviromental evil! We weren't sure either,...
Know Your Rights at Work
July 4, 2025
At Citizens Advice, we believe everyone deserves fair treatment at work. Whether you're just starting a new job, returning after a break, or facing problems...
Celebrating Volunteers’ Week: Thank You to Our Incredible Volunteers
June 5, 2025
As we mark Volunteers’ Week, we want to take a moment to celebrate and sincerely thank the extraordinary volunteers who give their time, energy, and...
Rob’s Journey: From Volunteer to Advice Centre Supervisor
March 28, 2025
In May 2017, I took a step that would change my life and career path, I became a volunteer for Citizens Advice County Durham in...
Migrating to Universal Credit from Legacy Benefits
March 6, 2025
As the government continues its transition from legacy benefits to Universal Credit, it's important to understand how this change affects you. At Citizens Advice, we’re...
Celebrating Student Volunteering
February 10, 2025
Student Volunteering Week is the perfect time to reflect on the incredible contributions students make to communities up and down the country. Whether it’s lending...
Stay warm and save money
January 23, 2025
Our Winter Heating Checklist Check your radiators Bleed your radiators - Cold spots caused by trapped air could mean your radiators aren’t giving out as...
Thank you Letter
January 22, 2025
We are delighted to share that we received a thoughtful letter from Mary Kelly Foy MP for the City of Durham thanking the team at...
Getting advice on Thursday 9th January
January 8, 2025
Due to the icy weather forecast and with the safety of our staff, volunteers, and clients in mind, all in-person services at Citizens Advice County...