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What to do with your letters and parcels if there’s a postal strike

What to do with your letters and parcels if there’s a postal strike

You can find out more about strike days on the Royal Mail website.   Here’s our advice for what you…

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Merry Christmas and Happy New Year

Merry Christmas and Happy New Year

Citizens Advice County Durham would like to wish you Merry Christmas and a Happy New Year. This year, we feature…

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Tips on how to stay in control of your money this Christmas

Tips on how to stay in control of your money this Christmas

This time of year is always so expensive, with presents to buy and heating bills going up.  ‘Buy Now Pay…

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We are Citizens Advice

We are Citizens Advice

Watch our brand video to see how we can help you today. Get help here  

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Christmas opening times

Christmas opening times

Office opening times: Barnard Castle – Wednesday 21st December to Wednesday 4th January Bishop Auckland – Thursday 22nd December to…

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What we're up to...

Celebrating Volunteers’ Week: Thank You to Our Incredible Volunteers

Celebrating Volunteers’ Week: Thank You to Our Incredible Volunteers

As we mark Volunteers’ Week, we want to take a moment to celebrate and sincerely thank the extraordinary volunteers who…

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Rob’s Journey: From Volunteer to Advice Centre Supervisor

Rob’s Journey: From Volunteer to Advice Centre Supervisor

In May 2017, I took a step that would change my life and career path, I became a volunteer for…

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Migrating to Universal Credit from Legacy Benefits

Migrating to Universal Credit from Legacy Benefits

As the government continues its transition from legacy benefits to Universal Credit, it’s important to understand how this change affects…

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