Advice Column: Keeping track of spending
I’ve really struggled with my money this year, and have already spent too much on Christmas. I also recently got…
Read articleNovember 22, 2024
As the temperature drops, many people rely on the government’s Winter Fuel Payment to help with heating costs. Unfortunately, scammers often target vulnerable individuals during this time with fraudulent schemes. We want to make sure you know how to spot and avoid these scams, and where to turn if you need help.
What is the Winter Fuel Payment?
Winter Fuel Payment is an annual tax-free payment for households that include someone born on or before 22 September 1958 (for 2024-25) and, from 2024 onwards, receive Pension Credit, Universal Credit, Income Support, income-based Jobseeker’s Allowance or income-related Employment and Support Allowance, or an award of Child Tax Credit or Working Tax Credit of at least £26 for the tax year 2024-25. It’s designed to help you cover your heating costs in winter, with households receiving up to £300.
Common Scams to Watch Out For
Scammers may send emails or texts asking for personal details to “process your Winter Fuel Payment.” These messages often include links to fake websites.
Some scammers pose as government officials, asking you to verify your bank details or provide sensitive information over the phone.
You might receive a letter that looks official but asks for payments, personal details, or your bank information.
Beware of ads or posts claiming you need to “apply” for the payment through their link.
How to Protect Yourself
If you are eligible, the Winter Fuel Payment will usually be made automatically into your bank account or sent by post. You do not need to provide additional information.
Genuine government communications won’t ask you for your bank details by email, text, or over the phone. If in doubt, contact the government directly.
Avoid giving out your bank details, National Insurance number, or other personal information unless you are certain of who you are dealing with.
Poor grammar, urgent demands, or links to unfamiliar websites are common signs of a scam.
What to Do If You’ve Been Targeted
If you suspect a scam, report it to Action Fraud at 0300 123 2040 or via their website.
You can speak to us at Citizens Advice if you’re unsure about a message or phone call. Get in touch with us.
If you’ve shared your details, contact your bank immediately to secure your account.
Remember: Stay Alert and Spread the Word
Scammers thrive on fear and confusion. By staying informed and cautious, you can protect yourself and help others avoid falling victim. Share this information with friends, family, and neighbours so everyone can enjoy a safer winter.
For more tips on avoiding scams and information about the Winter Fuel Payment, visit gov.uk/winter-fuel-payment.
Categories: Advice
I’ve really struggled with my money this year, and have already spent too much on Christmas. I also recently got…
Read articleAs the temperature drops, many people rely on the government’s Winter Fuel Payment to help with heating costs. Unfortunately, scammers…
Read articleRecognising your rights Carers Rights Day is about raising awareness of the rights the UK’s 5.7 million unpaid carers are…
Read article